Privacy policy

  1. Introduction and definitions

    By accepting this clause, you expressly accept the Privacy Policy of YEPSO SOLUTIONS as USER of any of the means, services and / or products, whether free or paid, consisting of access to different information, contents, programs, apps, stores, websites of 'e-commerce', video on demand or similar (hereinafter, "the products") that YEPSO SOLUTIONS makes available to the USER through its website "yepso .eu" (hereinafter, the Web).

    For the correct understanding of this Privacy Policy and the Conditions of Yepso!’s Products, the following definitions are made:

    • USER is the physical or legal person that accesses and/or uses any of the Yepso products! by any means without the need to register. By accepting this clause, the USER accepts the Privacy Policy and the Conditions of Yepso!’s Products reflected in this document.

    • YEPSO! PRODUCTS, refers to services, products and promotional actions, whether if they are free or need to be paid, which consist of access to different information, content, face-to-face training sessions, distance learning materials (test packages, e-books, webinars), e-learning training (for example, the "Via Yepso!" plan), commercial communications, programs, applications, stores, websites, video on demand or similar.

  2. The Privacy Policy for YEPSO! PRODUCTS apply to:

    • The navigation as a USER that is carried out on any YEPSO SOLUTIONS website or Yepso!’s mobile application.
    • The Access as USER to any on the contents as a consequence of using other Yepso product.
    • The navigation that can be done from any device from which access to content or Yepso! Products are allowed, such as computers, digital TV, 'Smart Tv's', PDA, Tablets, 'iPad', 'iPhone', mobile phones, 'Smartphones', subscriptions via social networks or any other means of access to the contents made available on the internet.
    • The navigation and use of the products that are done from any part of the world, whether it is done through YEPSO SOLUTIONS' services or other located in another country.
  3. Fulfillment of the legislation in force

    YEPSO SOLUTIONS, as a consequence of being located in Spain, is subject to compliance with Spanish and European regulations on data protection and information society service.

    Therefore, YEPSO SOLUTIONS fully guarantees compliance with the obligations outlined in the data protection and information society service regulations, as well as by any other Law or regulation that complements or replaces them.

  4. Responsible for the process of data

    The personal data collected through Yepso!’s products will be included in a file that is the responsibility of YEPSO SOLUTIONS, SL, with address at Lugar de Aveal, 9 - 15638 Vilarmaior, A Coruña, with CIF number: B-70578422, registered in the Mercantile Registry of A Coruña in volume 3.673, page 160, General section, page C-57.968, entry 1.

    YEPSO SOLUTIONS has voluntarily appointed a Delegate for Data Protection through which the USER may raise complaints, claims and suggestions regarding the processing of her/his personal data, as well as exercise her/his rights. To do this, the USER may contact the following email address: info@yepso.eu.

  5. Personal data processing purpose and methods

    The data provided by the USER of Yepso!’s products are used for various purposes that are listed below:

    • To facilitate a personalized service or product to the USER, adjusting the products or services to her/his personal or geographical profile, and to her/his preferences.
    • To define typologies, segmentations and USERS profiles, as well as provide, manage, expand and improve the services and/or contents offered in the Yepso! Products, by analyzing the use that USERS make of products and services.
    • To show editorial or commercial information designed explicitly for the inferred profile based on the use that the USER makes of Yepso! Products or services. This profile can also be inferred depending on the geographical location of the device or terminal when she/he uses Yepso! Products. Nevertheless, the USER will always be asked for a prior and specific authorization before treating the aforementioned information.
    • To design new products and services that could be of interest to the USER.
    • To manage possible incidents and to facilitate the maintenance of Yepso!’s products and services.

    For each one of the foreseen purposes, the USER will give her/his explicit, unequivocal, informed and verifiable consent.

  6. Typology of data collected through Yepso!’s products

    YEPSO SOLUTIONS will collect data from the USER through the use of Yepso!’s Products.

    This data will be linked mainly to the IP address from which the USER accesses the Yepso!’s Product or to a code assigned to the USER unilaterally by YEPSO SOLUTIONS. These data may be considered as personal data insofar as they allow identifying or making it identifiable.

    The USER will give her/his explicit,unambiguous, informed and verifiable consent for linking her/his data to the information. She/he can exercise her ARCO rights (access,rectification, deletion, opposition, portability and limitation) at anytime.

    YEPSO SOLUTIONS may link the following information to these data:

    • Usage and navigation data. YEPSO SOLUTIONS will collect relative use and navigation data for statistical and advertising purposes, control of the use of our pages, control of access to third-party services through Yepso!’s products and to improve the knowledge about the interests of the USER. Besides, YEPSO SOLUTIONS will use and navigation data about what product or service the USER uses, how she/he uses it, when, what kind of USER she/he is, or if she/he accesses an advertisement shown on any of the products.
    • Interests and profile of the USER inferred from the use of the products, as well as information about the access device, the equipment model, the operating system version, the unique identifiers of the device or the connection, data on the mobile network, as well as failures, system activity, hardware settings, browser type, browser language, connection request date and time, reference URL, cookies and other data storage and recovery devices in terminal equipment (as explained in the COOKIES POLICY), which allow us to identify the navigator and device of the USER, as well as to perform analytical studies and show personalized information based on the results of those studies, both in our services and outsiders Registration in any of the Yepso Products! implies the express and unreserved acceptance of the COOKIES POLICY.
    • The products also use identification and tracking technologies of collecting information about the USERS — for example, small and transparent images inserted in web pages and applications. When the USER enters one of these contents, the images are downloaded to her/his device. This allows knowing that the USER has accessed the products and recognize her/him in case she/he accesses again. This information is used to obtain statistics, perform analytical studies on the use of its services and products, and display customized editorial or commercial information based on the results of these studies, both in own and third-party services.
    • The products can also offer links to third party services that are marked by a code so that the third parties can recognize that the USER comes from YEPSO SOLUTIONS.
    • Information on the territory from which the connection to the products originates, to personalize the mentioned services and, where appropriate, to verify the availability to visualise specific audiovisual contents.
  7. Data shared with third parties

    The communications of the USER through the Web with any other party that is not YEPSO SOLUTIONS is solely between the USER and third parties. YEPSO SOLUTIONS will not be responsible for any aspect of such communications.

    In any case, YEPSO SOLUTIONS will not transfer the personal data of the USERS to any third party without a legal basis that legitimizes this process.

    To measure the use of its products, YEPSO SOLUTIONS uses external suppliers that employ Cookies to perform analytical studies of the use of the products.

    The USER may read the COOKIES POLICY at any time.

  8. Underage users

    Children under 14 years old should not use Yepso products! without the consent of their parents or guardians.

    If YEPSO SOLUTIONS detects USERS who may be under 14 years of age, it reserves the right to request a copy of their ID or equivalent document, or, if applicable, the authorization of their parents or guardians.

  9. Rights of users

    The USER may exercise the rights ARCO, this means rights to access, rectification, delete, opposition, portability and limitation, by contacting YEPSO SOLUTIONS, or by post to the address of YEPSO SOLUTIONS, proving her/his identity with a scanned copy of her/his ID or equivalent document, and specifying the right she/he want to exercise. It is recommended that the USER provides all the information about the products that she/he uses or have used to be able to address her/his request adequately.

    The USER will have the right to file a complaint or claim to the Spanish Agency for Data Protection and the Data Protection Delegate of YEPSO SOLUTIONS (info@yepso.eu).

  10. Data retention period

    The personal data of the USER will be treated actively while she/he holds the status of Yepso!’s USER, which means that this process will be executed as long as the USER does not exercise her/his right of suppression.

    If the USER exercises her/his right to delete, her/his data will be blocked and kept in a restricted manner available to the competent authorities for 5 years to meet the possible responsibilities arising from the process.

  11. Legitimation for the process of data

    The legal basis that legitimizes the indicated process is the legitimate interest of YEPSO SOLUTIONS.

COOKIES POLICIES

Conforme a lo dispuesto en el artículo 22.2 de la Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y de Comercio Electrónico (LSSI-CE) vigente, YEPSO SOLUTIONS S.L debe cumplir con la obligación de informar sobre las cookies que utiliza y sus finalidades.

SCOPE

This policy will be applicable to web pages managed by the company YEPSO SOLUTIONS.

WHAT ARE COOKIES?

Este sitio web utiliza cookies y/o tecnologías similares que almacenan y recuperan información cuando navegas. Las cookies permiten a una página web, entre otras cosas, almacenar y recuperar información sobre los hábitos de navegación de un Usuario o de su equipo y, dependiendo de la información que contenga y de la forma en que utilice su equipo, pueden utilizarse para reconocer al Usuario.

Las cookies son esenciales para el funcionamiento de internet, aportando innumerables ventajas en la prestación de servicios interactivos, facilitándole al Usuario la navegación y usabilidad de nuestra web.

¿QUÉ TIPOS DE COOKIES HAY?

La información que le proporcionamos a continuación, le ayudará a comprender los diferentes tipos de cookies:

SEGÚN LA ENTIDAD QUE LAS GESTIONE COOKIES PROPIAS Son aquellas que se envían al equipo terminal del usuario desde un equipo o dominio gestionado por el propio editor y desde el que se presta el servicio solicitado por el usuario
COOKIES DE TERCERO Son aquellas que se envían al equipo terminal del usuario desde un equipo o dominio que no es gestionado por el editor, sino por otra entidad que trata los datos obtenidos a través de las cookies.
SEGÚN EL PLAZO DE TIEMPO QUE PERMANEZCAN ACTIVADAS COOKIES DE SESIÓN Son aquellas diseñadas para recabar y almacenar datos mientras el usuario accede a una página web. Se suelen emplear para almacenar información que solo interesa conservar para la prestación del servicio solicitado por el usuario en una sola ocasión (por ejemplo, una lista de productos adquiridos) y desaparecen al terminar la sesión.
COOKIES PERSISTENTES Son aquellas en las que los datos siguen almacenados en el terminal y pueden ser accedidos y tratados durante un periodo definido por el responsable de la cookie, y que puede ir de unos minutos a varios años.
SEGÚN SU FINALIDAD COOKIES TÉCNICAS Son aquellas que permiten al usuario la navegación a través de una página web, plataforma o aplicación y la utilización de las diferentes opciones o servicios que en ella existan.
COOKIES DE PERSONALIZACIÓN Permiten aplicar características propias para la navegación del usuario por el website (Ej. idioma).
COOKIES DE ANÁLISIS Son aquellas que permiten al responsable de las mismas el seguimiento y análisis del comportamiento de los usuarios de los sitios web a los que están vinculadas, incluida la cuantificación de los impactos de los anuncios. La información recogida mediante este tipo de cookies se utiliza en la medición de la actividad de los sitios web, aplicación o plataforma, con el fin de introducir mejoras en función del análisis de los datos de uso que hacen los usuarios del servicio.
COOKIES PUBLICITARIAS Permiten al editor incluir en la página web espacios publicitarios, según el contenido de la propia web.
COOKIES DE PUBLICIDAD COMPORTAMENTAL Son aquellas que almacenan información del comportamiento de los usuarios obtenida a través de la observación continuada de sus hábitos de navegación, lo que permite desarrollar un perfil específico para mostrar publicidad en función del mismo.

¿QUÉ COOKIES SE UTILIZAN EN LA WEB DE YEPSO!?

YEPSO SOLUTIONS S.L informa de manera más detallada de las cookies que utiliza sus titulares, el uso o finalidad concreta, los plazos de conservación así como de las Transferencias Internacionales de datos de cada una de ellas utilizadas en nuestra página web:

COOKIES PROPIAS
TIPO TITULAR COOKIE FINALIDAD CONSERVACIÓN TI
Técnica Yepso! PHPSESSID Identificación sesión Sesión No
Técnica Yepso! device_token Seguridad sesión 1 mes No
Personalización Yepso! cookieWarn Aviso cookies 1 mes No
COOKIES DE TERCEROS
TIPO TITULAR COOKIE FINALIDAD CONSERVACIÓN TI
Técnica Google _GRECAPTCHA Seguridad registro Sesión No

HOW CAN COOKIES BE REJECTED?

The USER has the option of allowing, blocking or eliminating the cookies installed on their equipment by configuring the browser options installed on their equipment. By deactivating cookies, some of the available services may no longer be operational. The way to disable cookies is different for each browser, but usually it can be done from the Tools menu or from the Options menu. You can also consult the Help menu of the browser where you can find instructions.

The USER may, at any time, choose which cookies she/he wants to be working on this website. On the other hand, the USER, at any time, may refuse the installation of Cookies through the configuration of the browser:

  • Internet Explorer: Herramientas -> Opciones de Internet -> Privacidad -> Configuración. Para más información, puede consultar el soporte de Microsoft o la Ayuda del navegador.
  • MS Edge: Herramientas -> Opciones de Internet -> Privacidad -> Configuración. Para más información, puede consultar el soporte de Microsoft o la Ayuda del navegador.
  • Firefox: Herramientas -> Opciones -> Privacidad -> Historial -> Configuración Personalizada. Para más información, puede consultar el soporte de Mozilla o la Ayuda del navegador.
  • Chrome: Configuración -> Mostrar opciones avanzadas -> Privacidad -> Configuración de contenido. Para más información, puede consultar el soporte de Google o la Ayuda del navegador.
  • Safari: Preferencias -> Seguridad. Para más información, puede consultar el soporte de Apple o la Ayuda del navegador.
  • Opera: Settings -> Advanced -> Privacy & security -> Site settings -> Cookies and site data. Para más información, puede consultar el soporte de Apple o la Ayuda del navegador.

UPDATES AND CHANGES IN THE PRIVACY POLICY / COOKIES:

YEPSO SOLUTIONS' websites can modify this Cookies Policy according to legislative or regulatory requirements or to adapt the mentioned policy to the instructions issued by the Spanish Data Protection Agency. In consequence, we kindly recommend the USER to check our policies periodically.

La última modificación de esas condiciones es de MARZO DE 2023.

© YEPSO SOLUTIONS, S.L. Lugar de Aveal, 9 – 15638 Vilarmaior, A Coruña.